Q:Are you trading company or factory ?
A:We are a factory .
Q:Where is your factory located ?
A:our factorty is located in Jiande, Hangzhou .
Q:How long is your delivery.
A:For stock items ,we can ship them immediately after receive payment .
For other items,we will need 20 days for mass production.
Q:Do you provide free samples ?
A:Usually we do not provide free samples .There is a sample cost which can be refund after you place order .
Q:What do you usually shipped through?
A:Air freight, Sea freight,express are the most way of shipment due to small weight and size for precise products.
Q:What’s your payment terms ?
A:We accept T/T, Paypal, Western Unionwhen qualified goods are ready for ship.
Also pay to Alibaba is welcome.
Q:I can not find our products in your catalog ,can you make customized products for us ?
A:Yes ,Customized products is available .
Q:I don’t have drawing or picture available for custom products, could you design it?
A: Yes,we can make the best suitable design in accordance with your application.