We can offer you samples in A4 size in free, but you need to pay the courier charge. And, for yardage samples, we have to take sample charges from you. And, please note, for some items, the yardage sample is unavailable. If you need samples, please contact us, when we get your message, we will reply you ASAP. Thanks!
2. MNQ (minimum quantity)
For all the items, we marked the minimum quantity in the item description. But if you have some special requirements, please contact us, because for some normal items we can make, but price will be different. And, for some special items, we may cannot make when the quantity is below our MOQ. Thanks!
3. Lab-dips, handlooms and samples making
We can make lab-dips and handlooms for you in free. Normally we need 3-10days, depends on the material of fabric. When the material of the fabric is special, and we don't have the greige stock, for lab-dips, we advise to make the colors on other similar fabrics, Please don't worry, we can control the colors when do the bulk.. For the handlooms, when the material is not available, sometime we have to advise you to buy roll samples. Roll samples making, we need 20-35days, dependes on the fabric. And, this we will take charges. Thanks!
We'd like choose T/T payments as our first choice. For L/C payments, we can accept 3 monthes at most, and only when the amount is more than USD 60,000. For all the new customers, we choose T/T pay. Deposit 30%, and balanced before shipment. Thanks!
5. Bulk Quality Confirmation
We will send you 2m/color shipping samples in free for your confirmation before shipment. 2-5m,you pay the courier charges, more than 5m, we will show on the packing list. If you have some agent in China, you can ask them to check the bulk in our warehouse. Thanks!
6. After-Sale Service
We'd like to solve any problem for you. For the quality problem, we hope you can check the quality carefully when we send production samples to you. As you know, if the problem was found before delivery, we can solve it easily. But when ship out, it's so trouble to us. Anyway, we will take the reasonable responsibility. And, you can take the samples of the items you ordered from us freely in future until we cannot offer it any more. Any suggestion will be welcomed. Thanks!
7. Delivery Delay
For some reasons, sometime we will delay the ETD. Especially this year, because G20 meeting will be hold in Hangzhou, the government closed amost half of the dying mill arround, and control the pollution discharge seriously, this will make the influence on our producing time. Anyway, we will try our best to avoid delay, and if cannot avoid this problem, we will control the delay time within 7days. Thanks!
8. ECO-FRIENDLY ?
Yes, our item is eco-friendly, and we focus on offerring high quality items. And we enjoy a good reputation in dying and fabrics finish-treatment. So, we can make sure the items is eco-friendly. But if you have some other requirements, please let us know at the beginning. Thanks!