1.Q:Are you manufactory or trade company?
A: We are manufacturer .Our factory located in Dongguan, China. with rich experience of more than 15 years in window decoration field.
2.Q:Can provide free samples? How long can I get the samples?
A: Yes.Usually for four or seven days
3.Q:How much the transportation freight of samples?
A:The freight depends on the weight and package size and your area.
4.Q:How long is the sample lead time?
A:Sample lead time:5- 7days, if you don't need customized.
If you need the products be customized,the sample lead time will be 7 days.
5.Q:How long is the quality guarantee period for the product ?
A: 1 year quality warranty at least
6.Q:Would you produce OEM brand or design?
A:Yes,we have our designer department, tooling department.
We can make any OEM products according to your request.
7.Q:How about your payment term?
A: (1),50% deposit,balance 50% payment before shipment.(If the amount is below $10000)
(2),30% deposit,balance 70% payment before shipment.(If the amount is $10000~$20000)
(3),30% deposit ,balance 70% payment for B/L copy .(If the amount is above $20000)
8.Q:How would you control your blind quality?
A: (1), Set specifications and quality standards Set specifications\quality standards and Test method according to the customer’s requests before we place the order ;
(2),First piece inspection Before mass production,our production manager will do assembly of 500SQM as a test to see the points, with production line leader, tell him the instructions and matters needing attention.
(3),100% Process inspection QC will do 100% inspection to see if there is any irregular assembly problems.
(4),20% Final inspection When one order finished, QA will do 20% inspection of them, to check the functions and appearance.