Q1: What's the delivery time?
A: In general, after payment confirmed, the items would be shipped out within 3 working days when the goods are in stock. Take 5-7 working days shipping out the customized sample. Batch OEM goods, within 12 working days be sent, take about 3-5 days reach you.
Q2: What is the Warranty for Firstscene products?
A: All products have a 2-year warranty. All of our goods are 100% tested working and perfect before sending to you. In case there are unexpected damages during delivery, please do check before you sign for the package. If there is no man-made problem, we Will replace or repair for you freely.
Q3: Do your products get the Certification Authority?
A: All of our products are strictly compliant with rules such as CE, FCC, SGS, and RoHS.
Q4: Does your factory accept OEM orders?
A: OEM order is highly welcomed. Please tell us the details of your logo color, logo position, user manual,, and box design (if you have) before you send us an inquiry. In this case, we can give the most accurate answer at the the first time.