1. What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
2. What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
3. Do you test all your goods before delivery?
Yes, we have 100% test before delivery
4.What is the warranty?
The Warranty Period for the HID xenon bulb is twelve (12) months. If the quantity is large enough.we can ship 1%-2%standby (spare units)with the order together, but don’t offer any warranty
5. After pay ,how will the goods be shipped and how long can I get my goods?
Goods can be delivered through international Express as FEDEX, UPS, DHL, TNT; and also through by air express or by sea.We will calculate the shipping cost and sent to you the list. Generally, buyer can choose the best way as they wish. We need 7~20 working days for prepaire goods you need.Of course,the larger amount of goods, the longer time it takes.