Q1. How to get the quotation of my interesting items?
You may send us an e-mail including the item No.,estimated order quantity,movement type,packing type etc.The more information is offered,the accurate price you will get. Normally, your inquiry will be responded within 1 working day.
Q2. Is it possible that I place an order less than the a/m MOQ?
Yes, is possible. Please send us your inquiry with your order quantity. The price of the small quantity order is higher because of the LCL charge. The more you ordered the better price you get.
Q3. May I have the sample of my interesting item?
Yes, the free sample is available, but the courier fee will be on your account. To get the sample, please send us your sample request with your courier account and mail address. Normally, the sample will be send within 1 week.
Q4. What is the payment term if I want to place an order?
You may have 2 options: 1) 30% deposit is requested to start the production, and balance can be paid against copy of B/L. 2) if your order amount is exceed US$10,000 you may establish a L/C through a reputed bank which is acceptable by us.
Q5. May I have my own logo on the dial of the clock?
Yes, you may have your own logo on the dial of the clock. If your order quantity is less than 3,000pcs, a film set up charge of US$80.00 maybe occurred.
Q6. May I have my own design of the color, the dial, or the inner packing?
Yes, your own design of the color, the dial and the inner packing is welcomed. If your order quantity is less then 3,000pcs, a film set up charge of US$120.00 maybe occurred.
Q7. How to make sure the order was proceeded according to my request?
We will confirm every production details with you before mass production. And when the production finished, your may indicate a QC to carry out the final inspection, or our QC will carry out the final inspection and send you the photos and inspection report under your request.
Q8. Is OEM/ODM order possible?
Yes. OEM/ODM order is welcomed. If a new mould needs to be setup, the mould charge will be on your account, which is refundable when your order quantity exceeds 50,000pcs.