Q: Are you trading company or manufacturer ?
A: We are factory.
Q: How long is your delivery time?
A: (1)sample:7-10 working days
(2)small order: Accept small order quantity
(3)bulk order: 30-35 working days.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample, but you have to pay for it, and we will return to you the sample charge when you order the bulk order.
Q: What is your terms of payment ?
A: 30% T/T in advance ,balance before shippment.
Q:What are your pre-sale and after-sale services?
1.For all your inquires about us or our products, we will reply you within 24 hours.
2.Our sales are able to communicate with you in English. Feel free to email or call us.
3.We offer OEM&ODM services.Can print your own logo on product,can customize the retail box packing and other things.
4.We have very experienced R&D engineers and we have strong ability to do ODM projects.
1.Quick reply on customers' questions.
2.Our company will take responsibility for products with quality problems if they are caused by us.
3.We ship goods by UPS/DHL/FEDEX/TNT,All depend on your actual requirements.
4.We are very glad that customer give us some suggestion for price and products.
If you have other questions about our hot water radiator heater/water radiator heater/bathroom hot water radiator, please feel free to contact us.