Q: Are you a manufacturer or a trade company?
A: We are a manufacturer of heating element and thermostat since 1995.
Q: What's your MOQ?
A: Normally we accept order with 1,000pcs each model. For regular model, we also accept quantity below 1,000pcs.
Q: What's your delivery time?
A: About 25-30 days after deposit.
Q: After how many days can goods be delivered?
A: Our delivery time will be 25-30 days after deposit paid.
Q: How long will it take to arrive?
A: About 20-30 days by sea and 5-7 days by air.
Q: Can I get sample before order?
A: Yes. The sample fee and freight should be paid at your side. We will return the sample fee if order.
Q: Is it possible to print my logo on the product?
A: Yes. We offer OEM&ODM services. We can print your own logo on product.
Q: How do you guarantee quality?
A: For certificate, we have ISO9001, CQC, CE, ROHS, BEAB. For practical, we will do 100% inspection during production and before shipment.
Q: What if there is any defective goods in my order?
A: We will take the responsibility of products with quality problems if they are caused by us.