Q1:How do you ship paintings?
Normally,small order,using express delivery. Like EMS,DHL etc. Bulk order be shipped vis air mail or sea.
Q2:What if my painting is damaged during shipping?
If really getting damaged painting,pls refuse the delivery,so we can receive the package back from the shiping company and claim the insurance funds. Then a new painting will be sent to you about within 10 days.
Q3: Shipping cost of order,does it cover customs or taxes?
Normally,paying local customs or taxes is on buyer’s side. But based on our experience that 99.5% of the paintings arrive untaxed.
Q4:Do you sell paintings or prints?
Yes, we sell both of them.
Q5:Will your artist sign the painting?
Not, most of our painting didn't sign, but if you need,we can sign as you request.
Q6:What's the biggest size I can order?
We can accept any size you want, the largest paintings we ever did is 4m(H) by 100m(L).
Q7:I have a photograph. Can you paint it?
Yes. Every day, we create original pieces from photos our customers provide.
Q8:Can you add color to black and white photograph?
Yes. We can add nice color to black and white photo.Even if we can provide some color correction for damaged photos.