Q: Are you a factory or trading company?
A:We are a manufacturer with export license.
Q:Where is your factory located? How can I visit there?
A:Our factory is located in Siyang City, Jiangsu Province, China, about 5 hours bus ride from Shanghai .All our clients, from home or abroad, are warmly welcome to visit us!
Q: Are there any requirements to be able to buy from you ?
A: There are no minimum requirements. Our regular customers range through individuals, small business, retailers, traders and luxury outdoor shops
Q: We would like to have a look at a sample before we continue with the orders. Can we obtain a sample from you ?
A: Yes we can provide samples of all our products. Simply click on contact us and send us your requests or call our sales line on +86 0527 85191932 during office hours.
Q : Do you charge for samples?
A: Samples are free .A fee will be charged to cover administration, post and package costs of any outdoor supplies samples provided.
Q: Can I get a discount?
A: The larger the order, the lower the costs. Please feel free to contact us, or if you have a regular requirement, contact equiry at the top of the page of our website.
Q:How does your factory do regarding quality control?
A: Quality is priority. SUSI people always attach great importance to quality controlling from the very beginning to the very end.
1. All raw material we used are best;
2. Skillful workers care every details in every process;
3. Quality Control Department with 10QC specially responsible for quality checking in each process.