Q: If there are any quality problem, how can you settle it for us ?
If any breakage or defect products have been found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.
Q: How can we get samples to test quality before placing larger order?
Usually, we will choose to ship samples by DHL, FEDEX, UPS or other Express according to your needs. Pls kindly tell us your company name, delivery address, phone number and contact person for safe sample delivery.