Packaging & Shipping
1.Products put in the carton,we will design the best package for you!
2.Packing is available based on the requirments.
3.Shipping mark can be made as your design.
Custom packaging Package Loading and delivery
Q1. Can I have a sample order for light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 6-10 days, mass production time needs 4-6 weeks for order quantity more than
Q3. Do you have any MOQ limit for light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 7-15 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 5-7years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
Q9: What are the main products of All-lampshade company?
A: We do many kind off lamp shades, pendant lamp, table lamp, floor lamp and LED lamp
Q10: What counties be your company's products mainly shipped to?
A: Mainly in European and Americal market
Q11: What is your Payment term?
A: Normally we accept T/T payment terms, 30% deposit in advance, 7% payment
balance against copy of B/L.
We also accept L/C payment terms.