Frequently Asked Question
Q. Can I get free samples?
A. YES.We would like to send several samples for your reference if you could provide courier A/C no. after details are confirmed .
Q. What surface handing could you support ?
A. YES.We can provide screen printing ,hot stamping.
As to printing color: Color can be made according to PANTONE color number .
Q. Do you accept customized order ?
A. YES. We can arrange opening the mould according to customers’ requirement.
Q. What is the normal lead time ?
A. (1). For stock products, we will send goods to you within 7days after we
receive your payment.
(2). For surface handing products, the delivery time is within 15 work days after
we receive your payment.
(3).For products we never manufactured , we could open the mould if needed.
Q. What is your selection of shipping method ?
A. (1). For small trial order,international express ,just as FedEx, TNT,EMS,DHL is suitable.
(2). For large order,we can arrange shipment by sea or air according to your requirement.
Q. How do you control the quality ?
A. We do 3 time leakage test before packing.
Q. If any defective bottle, how do you deal with ?
A. We have 1:1 replacement for the defective bottle.
Q. My company is newly established and I want to make a trial but the oder quantity cannot reach your MOQ. What should you do ?
A.We would make a adjustment at quantity and price for start-up according to the real situation . For detail information , please contact me.