1.Are you factory?
Yes! We are the factory. We also have the EXP.& IMP. company and shipping agent to handling the EXP. procedures.
2.Do you have updated BSCI number?
Yes,we have BSCI audit Certificate.
3. Do you have experience in working with big supermarket chains?
Yes,we have experience in working with Carrefour,RT-MARKET,ect.
4. Can you pass chemical tests? Are you familiar with them?
Yes,we can pass chemical tests.We are familiar with US and EU standards.
5. What's the price term?
Usually our price is FOB South China Ports, such as Xiamen, Guangzhou, or Ningbo.
6.Can I order sample to check your quality?
Yes,we can send the available sample in 3 days. New developing sample will need more time,about 5 to 21 days.
7.Can I add my logo or customize my own design?Can you make design for us?
Yes,we can put your logo or develop your own design if you meet minimum quantity requirement.
We can design artwork for your confirmation before making samples.
8.Do I need to pay for sample?
One sample is free of charge if the shoes unit price is less than US$5.00, otherwise the sample charge is subject to the specific style. Buyer is required to pay express charge.
9.What's your MOQ?
Our minimum is from 20 to 1200 pairs/pieces for mass production,and 1 pair/pc for wholesale.Please don't worry about minimum quantity, because we can find solution for you even you order small quantity.Please discuss with our sales.
10.How can I make the payment?
Online Trade Assurance Payment is welcome. We also accept L/C,T/T,Western Union and so on.
11.When will you deliver my order after payment?
Our delivery time for wholesale order is from 24hours to 14days.
Our delivery time for mass production order is from 15 to 60 days.
12.How can I know product cost and shipping cost if I don't submit online order?
We can send spread sheets with product pictures and cost details.We have agreement with express and logistics companies to get cheaper freight rate. Please contact our sales to order spread sheets.
Your satisfaction is our motivation! Please contact Itec team WITHOUT hesitation!