1. I am interesting in XITONG Artificial flower. Do you offer sample for checking before order?
Yes, it is glad to offer sample to you for free, but customers should pay for delivery charges, then we will arrange the sample to you within 5 days.
If you need many samples, I'm sorry to tell you that you need to pay the samples amount and the freight together.
Then when you place a large order next time, the sample amount will be returned to you.
2. What is MOQ? Is it negotiated?
The MOQ always 500pcs each color, 100pcs each items, and it also depends on the order list and packing.
If there are artificial flowers you're ordered in our stock, then quantity will be at any you want.
3. What's your mode of transportation/shipping?
By DHL, FedEx, UPS, TNT, EMS etc. You can also specify the mode of transportation, and then tell us your requirements.
4. Payment Terms?
T/T, L/C, Western Union. If you need to pay by other ways, please negotiate with us.
5. All the silk flowers have smells; Does XITONG have a way to solve this problem?
Of course we can, first, all the material we choose are eco-friendly, first level PE. top grade silk, even the glue is less chemical, we try our best to provide eco-friendly artificial flower.
6. Are your companies a trade company or a manufacturer?
We are not only a manufacturer but also a trading company, so we can not only produce high quality productions but also provide you good service.