1.Q: Where is your factory located? How can I visit there?
A: Our factory is located in Chengdu City,Sichuan Province, China.You are warmly welcome to visit us whenever you are available.
2.Q: Is sample available?and sample time?
A: Yes. samples of most products could be provided,but international courier costs to be borne by clients.3-7 days for sample time
3.Q: What is the term of payment?
A: As general, 30% T/T down payment and balance before shipping.
4.Q: What is delivery times?
A: In general, within 15 days.It also depends on the order quantity and product.
5.Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.
6.Q: How could you guarantee the products quality?
A:We have professional engineer to check what size should be used to guarantee your load weight request.Before shipping, our quality control also would carefully check whether the quality is approved.
7.Q: How could I install the product?
A:We would provide detail install drawing to teach you how to install. If needed, we also could provide,free engineer to teach you installation. But related cost( Flight, living and eating) should be in your charge.
8.Q: Why choose us?
A:We are one of the most professional manufacturer of supermarket equipment in China for more than 10 years. Vegetable and fruit shelf,diplay stand,basket and other props on refrigerator are our main products.