Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T, Western Union and Paypal are acceptable,30% as deposit, and 70% before delivery.
Q3. How do you ship the goods?
A: By sea, air, international express and so on.
Q4. How about your delivery time?
A: Generally, it will take 3 to 7 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. What kind of warranty you provide?
A: 12 months~24 months,the specific warranty depends on the specific modles.
How:1. If<2% cut wires and take picutures(show the date code), new items compensated with your following order.
2.If > 2%, we would ask for sample for testing as to find out the problem so we can improve the quality.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Advantages we have:
A. Experienced supplier of HID Xenon Kits, OEM D1/D2/D3/D4 Ballast, LED Headlight, LED Work Light & LED Light Bar for over 16 years;
B. Proffessional design team and sales department for your service;
C. Alibaba golden supplier, factory recognized by E-mark, CE, FCC, ISO/TS 16949 and so on;
D. 7/24 srvice for you, all the question will be dealed within 24 hours.
Benefit you get:
A. High quality—Coming from good materials and technic;
B. Competitive price—Not cheapest but the lowest at the same quality;
C. Best service—Satisfactory service before and after sale;
D. Delivery time—9-15 days for mass production.