1,What are your product lines generally?
We manufacture and provide a broad range of wooden product lines including Cleaning tools: Broom and Mop/ Replacement Handle & Hard Wood Block, Brush Handle, Corn Broom; Hand tools: Agriculture Tools/ Replacement Handle, Gardening Tools/ Replacement Handle, Snow Tool Set; Garden Products: Pets Supply, Wooden Fence and Stake; Furniture and Accessories: Furniture and Parts, Wooden Door Handle (Knobs), Wooden Rods and Dowels; Wooden Crafts; Wooden Pallets; Wooden Waste, and so on. We focus on all above tools, wooden products and accessories at this stage, and we are developing various ranges of new wooden crafts all the time. All new products will be posted on our website in time to keep highly efficient communication and cooperation with our clients. Also all OEM wooden product designs are welcome.
2,What kinds of woods are you using for these products? And which woods do your recommend?
We can supply a variety of wooden materials such as: China Ash, China Berry, Pine, Poplar, LVL wood, China Firewood and other requested materials. And for tool handles we recommend LVL wood which is Standard and good in quality with competitive price. And for furniture and parts, Poplar is a good choice as we have a lot of poplar wood source near our factory in Anhui Province with lower cost than other material, and also for furniture and parts and other wooden crafts Poplar is good in material and more suitable for making furniture.
3,What are your trade term, delivery port, MOQ, packing, payment term, and lead time?
Basically, our price is on FOB Shanghai, and we can also ship from Nanjing Port, and of course we can also quote on CFR or CIF base when getting into long-term business relationship. Common packing includes bundle, pallet, carton and so on, and MOQ depends on items, but we have request of FCL (Full Container Load) Order, and Lead time of production is around 40-50 days. For first time order, we usually request 30-50% deposit before order and balance paid against copy of B/L.
4,Before order can we have inspection of your factory or your goods after production?
Yes, clients can arrange inspection of our factory and the manufactured products and check the quality at any time.
5,What certificates can you provide regarding quality and exporting?
Regarding quality, we passed ISO9001:14000, and our product testing process is strictly monitored to ensure the best quality for our clients. We inspect every step of production from basic materials to the finished products. Our wooden products are Heat-Treated, resistant to insects. And Third Party's testing such as SGS is welcome. For exporting, we can provide CO, FORM A, Fumigation Certification, which makes clients' importing business more easy and economical.
6,Do you provide after-sales service?
Yes, we have after-sales service, the sale representative will be at your service from the moment of taking your order and be responsible to solve and negotiate about all the problems happening in business. Also, for large repeated order customer, we can provide some percentage of replacement of defected goods during shipment, reducing clients' investing cost.