1. What Information should customers give to us in order to let we provide you with efficient & suitable quotation and assistance.
* What minerals are you separating?
* What's the maximum size of your raw minerals?
* How much capacity do you need per hour for your project?
Note: If Pics of the mineral & Chemical components report of your minerals are available, pls consider to send us for evaluation purposes.
2. Can we send the mineral samples to your company, let your company run the ore-dressing experiments test for us?
Yes, we can run the ore-dressing experiments for our customers. After the test, we will based on the results to give you the reasonable flowchart, suitable solution and equipments selection. etc.
3. Can we vist your company?
Yes, our company warmly welcome clients to visit our company at anytime. we will prepare the VISA for you, and arrange hotel, traffic, translator in order to let you stay comfortable while you are visiting us. Moreover, during the visiting, you can check our factory and machinery, and take tour to some of the nearby mining project build by our company. Also, we can throughly discuss your project in order to build a flawless project in the future.
4. How long is the warrenty of your equipments? Does your company supply the spare parts?
The warranty period of Gaoxuan equipments is one year. And of course we will supply te spare parts for you for life-long time at lowest cost.
5. If i need the complete mineral processing line. is Gaoxuan able to help us build it?
Yes, we can help you combine a complete mineral processing line. and give you related professional advices as long as you need. we had already build many mining projects in China & Overseas. Gaoxuan can set a complete processing line just as you require, the main equipments will be manufactured by us and some other supporting equipments ( like generator ) will be supplied by our cooperating facotries under our supervision.