1 Usual question
Q1:Could you do private label for my order?
A1: We want to make clear difference between the private label and logo printing.
Privtale label is a label sticker with your logo, It Better used on the regular surface to stick well or only for cover some
But the logo printing on the product surface can make a beautiful show for your logo.
We prefer the logo printing on products surface directly but need bulk order.
Q2:Do you offer OEM? Or Can I print my own brand/logo on the goods?
A2: Yes,Because its Intellectual property,
You should show me the Trade mark certificate or brand registered certificate.because we can not printing any copy brand logo.
Q3:Can I make a small order to check the market first?
A3: Yes, It is ok buy our products
Q4: Can you send samples before our ordering the items?
A4: Yes,sample can be free if little quantity,But the shipping cost need to be paid
2 Shipping question
Q1:How you shipping my order ?
A1:For air Courier shipping,Our DHL agency, Alibaba named logistic,or anothers we confirmed.
Most important we consider is safe for pass customs.
Q2:Any other method way cheaper for bulk order shipping?
A2:For bulk order if you can wait more days, the countries along the route of "The Belt and Road" better shipping by Train.
Other country can shipping by sea but 30 days waiting and MOQ 3 cubic meter total
We also have Aircargo+courier local delivery service, welcome you inquiry.
3 Payment term question
Q1: What kinds of payment term you accept ?
A:We accept T/T(Bank to Bank),Western Union, Money gram,The most solve by Alibaba Trade Assurance order payment.
Q2: How we believe you will shipping the goods after you get our payment.
A:We are near 10 years supplier( the same boss of Yiwu Paroo), never and no possibility to happen this bad action.
Any way, we recommend you place Trade Assurance order,
Q3:We still afraidthe seller no shipping goodsafter get payment online alibaba
A: No necessary worry for this, The payment not directly into my account,Alibaba as a third party for get your payment.The money can only be release after you confirmed the goods received.