Q:Are you manufaturer or trading company ?
A:We are factory in China, we always making oem orders.
Q:Do you supply free sample before i take an order ?
A: We do not supply free sample for high value product.
Q:How many days will take for the shipping ?
A: Ship to USA for example:
E-packet ,E-EMS shipping time 7-14 working days,sometimes will takes longer.
FEDEX shippingtime 3-4 working days
DHL 2-3 Working days
Please note that working days do not including weekends, the shipping time is an approximate time ,it’s not an exact time,we do not accept dispute on shipping time problem.
Q:How can i make payment ?
A: Payment on alibaba, or by Paypal, Western Union, T/T ,etc.
Q: How many days for the production ?
A: Natural color 3-5 days, custom color 8-10 days after receive payment.
Q: Do you accept return or refund ?
A: Please note all of our slippers are made by OEM (Made to Order ), we do not accept return or refund.
Q: Does the final item color are exactly the same with the pictures ?
A: We can not guarantee the final color exactly the same with the pictures, because even the same item,color will looks different when we take pictures from different place or diffent angle, and even the same item will looks different when you see it on different mobiles or computers. And due to the dying work is made by manual work so the color isinevitable have color difference,we do not accept dispute on color difference.