1. What are the payment terms of payment?
Usually, we accept T/T, PayPal, Western Union, and Alibaba Trade Assurance. You can select the terms of payment which is more convenient for you.
2. What about the lead time?
Usually, if there's stock, we ship the goods within 5-7 working days after the deposit is confirmed. If it is out of stock, the lead time depends.
3. How about the shipping?
When the package is small, we will deliver the goods via international Express like FedEx , DHL,TNT and UPS and so on. Door to door delivery service will be provided; while the goods have high weight and volume, we suggest using air or sea shipment.
4. Can you do OEM for us?
Yes. if there is a certain order quantity, we can do OEM including printing, logo, and customized model for you.
5. What are the advantages of your products?
A. Good quality and competitive prices
B. Strict quality control during production process.
C. Professional operations in processes of production, sales, assembling, packaging and shipping
D. Good after-sale service. Professional online technical support can be provided. Moreover, if there is any problem of the goods, we will help to solve the problem or provide replacement of the goods
6. How about the Warranty?
There are 12 months for the warranty. While the warranty is not responsible for those broken by violence or updated with other brands.