Q: How to choose suitable products before ordering?
A: According to your application, select the measurement axis , the appropriate measuring range, the main parameters of the output, or not sure, please contact us as soon as possible, our staff will be the first time to get in touch with you and provide the best solution and the most preferential price.
Q: What's kind of payment methods ?
A: We support T/T and Paypal methods, you can choose any one, after payment, please inform us in time, so that we can arrange your order and deliver the goods as soon as possible.
Q: How about lead time for order ?
A: After we receive your payment, the samples will be sent in 3-7 working days. If mass order please confirm the delivery schedule with our sales staff in advance so as to avoid unnecessary delay.
Q: How about quality inspection before shipment ?
We have several testing departments will be in strict accordance with the requirements of inspection of goods quality and functions, to ensure the quality of each with 100% qualified product, and the products will be inspected /tested again to ensure no any problem before shipment .
Q: What's the transportation methods ?
A: You can arrange courier to pick up goods from our company, or provide your international express account number to pay for your local courier after goods reach to your hands, but also can delivery by DHL, FEDEX, UPS, TNT, EMS... Etc through our shipping forwarder .
Q: How about after-sale service ?
A: Please check the package status in time after receipt of the goods as soon as possible, and product performance test, if any quality problem please contact us first, we will deal with your problems and feedback as soon as possible.
Q: How about product warranty and repair service?
A: Warranty for one year, In general, we can provide the repaired service in free charge if non damaged within one year , and individual cases can be extended to 3 years or more. If over a certain warranty period or damage caused by user , we will charge a reasonable fee according to the actual situation.
Q: Are the samples available free of charge?
A: At first time co-operation, we need charge related cost for samples , because our products belong to the military & Industry grade and with high quality , thus the cost is much more expensive than the average consumer goods. If we work closely together with each other more times in future, we will consider applying for free samples according to your specific requirements and sending them to you, thanks for your understanding .
Wish a pleasant cooperation with you !