1. Are you a factory? Yes, we are. 2. Do you have any certificates? Yes. ISO9001 – Quality Management System. 3. What test can your products pass? FSC, SGS, BSCI 4. What warranty do I have? All the consignment will be insured. Any defectiveness will be replaced or compensated. 5. How long is your delivery time? For container size order, 3-4 weeks. 6. Is sample available? How long is the sample time? Yes, sample is available. Normally 5-7 days sampling. 7. Is sample cost refundable? Yes, the cost of sample will be deducted from the PO. 8. Do you do inspection? Yes, all the products will be 100% inspected. You can send a third party to do the inspection as well.