1. What is the trading process?
Business negotiate → Proforma Invoice / Contract → Deposit → Good preparation of Products design → Goods inspection → Balance
payment → Delivered by forwarder → Surrendered → Shipped to your door.
2. Are you a factory or trading company ?
We are industrial and trading company who are specialized manufacturing wooden products Such asWooden wine box , Wooden photame,Wooden sofa squat , Wooden photo wall , Wooden racks.
3.What are your advantages of products?
Our raw material is selected the best quality of wood .
And we have efficient managementmatured technology and advanced equipment , we are versed in high-quality and high-tech products .
4.Can we print our logo or been customized as our request?
Yes! You can print your logo and most of our products can be customized.Just provide your design paper.
5.Can we get your samples?
Yes! Sample is not for free, after placing order, sample charge can be refund.
6. What is the normal delivery time?
A. The sample takes about 3-15 days
B. Mass production delivery takes about 15-45 days
7.What is your payment term?
A.T/T, PayPal, West Union, MoneyGram,Alibaba trade assurance etc
B. For bulk production: 30% pay in advance, 70% before shipping
8.What is your shipping way?
We will help you to choose the best shipping way according to your detail requirements. By sea,
by air or by express, etc.
A. if by Express: FedEx / DHL / UPS / TNT or other couriers for samples, Door-to-Door.
B. By Air or by Sea for batch goods, for FCL/LCL, Airport/ Sea Port receiving.
C. Customers specifying freight forwarders or negotiable shipping methods.
9.What is the packing way?
A.According to customers’requirements
B.We have a good package to protect the goods from damaged during transport
10.How do you control the quality?
We will make samples before bulk production, and after sample approved,we will begin bulk production.
Doing 100% inspection during production and random inspection before packing.
11. How to get the product as early as possible?
According to the quantity and season of the order, we suggest that you make an inquiry two months before the date when you want toget the products in your country.
12.Are you able to send the goods directly to my warehouse or Amazon warehouse ?
Of course we have professional and stable shipping agents partners , we will send your goods directly to your door . If you need DDU or DDP service , please dont forget to advise us your detailed address.
13.Why Choose us?
We are a factory, best production & best quality control, best Service and factory price.
Non-standard/ OEM/ ODM/ customized service provided. 100% QC inspection Before Shipment, Or certificated inspection by third-party.
14.Do you have AFTER-SALES SERVICE ?
Yes , we do.
We provide 7 / 24 after sales servicerespect every customer as our friend no matter where they come from and we would like to bufriendship , We aim to be our celiable partner in China.