1).How can I place order?
A: You can contact us by email about your order details, or place order on line.
2).How do you take care when your clients received defective products?
A: replacement. If there are some defective items, we usually credit to our customer or replace in next shipment.
3).How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
4).Can your products be customized?
A:Our products can be customized,including material,logo,color and so on.we could provide not only pens but also design.
5).How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T (HSBC bank) and Paypal, Western Union are the most usual ways we are using.
6).Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
7).How do you make our business long-term and good relationship?
A: We keep good quality and competitive price to ensure our customers benefit .