1--Who is your major clients?
Alessi, WMF, HABA, Wikson, Lassig, MATALAN, Staples, Williams-Sonoma, Quirky, Macy’s, Rosti Mepal,LF, NESTLE and so on.
2--Can you provide any certifications
LFGB and SGS, dishwasher safe
|3-- Do you have any audit report?||Past ITS,SEDEX,SGS factory audit in 2013|
|4--Can I have my own design ?|| Yes,OEM or ODM is welcome |
5--What is the price?
The price is decided by 8 factors: Material, Size, color, quality, polishing, package, Quantity and Accessories.
|6--How many days for shipping?|
Shipping Methods and Lead Time:
By Express: 3-5 working days to your door (DHL, UPS, TNT, FedEx...)
By Air: 5-8 working days to your airport
By Sea: Pls advise your port of destination, the exact days will be confirmed by forwarders,
and the following lead time is for your reference.
Europe and America (25 - 35 days), Asia (7-10 days), Australia ( 16-23 days).
7-- What is the Terms of Payment?
Credit Card, TT(Wire Transfer), L/C, DP, OA.
Payment term(T/T): 30% deposit in advance and balance 70% before shipping.
|8--How about the mass production time?|| It takes 15-20 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.|
|9--How about the samples?|
Sample Lead Time: the existing samples 2-3days, but for the new design , a new mould is indeed.
Sample Set-up Fee:
1. It's free for all for a regular customer. For existing samples, they are free if freight collected.
2. For new customers, 200-500usd for new samples, it is fully refundable when order confirmed(based on the quantity).
Handling charge: US$350.- per shipment (for order amount less than US$10,000.- per shipment).