1, Why choose us?
b.) fair pricing
c.) dependable delivery
c.) quality assurance
d.) vast selection of jewelry
e.) true sustainability
2, Can you provide customization?
We are 100% supporting all the jewelry business with their own designs.
Please send us the inquiry for further information through email or TM.
3, What’s the sampling process ?
We do accept the sample order with extra cost.
The sampling process usually takes 10~14 days depends on the seasons.
Please check with our sales team before the sample order confirmation, we will try our best to meet your request date.
4, How long does the lead time take for mass production ?
Generally, the product lead time is about 25 days depends on the seasons.
Please check with our sales team before the order confirmation, we will try our best to meet your request date.
5, What’s your payment term ?
We accept 50% of total order amount as deposit before starting production.
After production is completed, we will notify the balance to be made in full before shipping the orders.
6, What guarantee do you offer if there are quality problems?
Please contact us with a clear inspection video, also provide the order number and style number information within 3 days of receiving the goods. After approvals, we will either send you the new ones or issue a refund. The jewelry must arrive to us unworn, unused, and in its original condition and packaging to be eligible for a refund. All refunds are processed within 7 business days of quality issue items being received.