1.Can I have a sample to try first?
We will give you the sample price first and will return different on the second wholesale order
2.What are the terms of payment?
The following payment methods are accepted: T/T, Western Union, Money Gram, Paypal and Cash. Please feel free to contact our sales representatives for any additional questions.
3.What is the lead time?
Small orders may be 3-4 days, large orders may be 5-7 days.
4.How about the packaging?
OPP packaging or custom packaging.
5. What kind of transportation is available?
We can ship your goods through DHL, UPS, FedEx, TNT and EMS.
6. How to deal with the goods damaged in transit?
If the product problem is caused by us, such as the product lost or the product is sent to the wrong place, JQX will fully
7. Can I mix models and colors?
Yes, of course, mixed orders or colors are acceptable. You can leave us a message and let us know what size and color you might need. But if you want to use different models, please email us.
8.Do you offer a quantity discount?
B: Yes, bulk orders are welcome. We are pleased to offer you a better price discount according to the quantity of your order. As a result, please feel free to contact us when you need to order in large quantities or customize products.
Refunds and returns:
1.We don't accept refund without reason.
2. If some goods are damaged during distribution due to objective reasons, we will not refund in full. But we can accept the part a refund is made to compensate for the damage.
3. If there is any quality problem, you can take pictures and video to us. We will send you one when we confirm it satisfactory solution and refund of your damaged part.