Q:Can I place a sample order?
A:Yes, we welcome sample order to text quality first .Mixed samples are acceptable, please contact our salesman.
Q:What's the lead time of the order?
A: Normally 3-7 days for normal styles; mass production time 2-3 weeks, depending on the order quantity & styles.
Q: What's the shipping way and shipping days?
A: Generally, we ship by international express, such as Fedex UPS DHL, etc. These are door-to-door services.The advantage lies in the speed. Generally, it can be delivered to your home or office within five working days.
There are also some air or sea transportation methods, which are suitable for very large orders, but the transportation time will be a bit longer, about one to two month.
Q:How about the packaging?
A:Generally, we pack in three steps. The first step is a bag for each product, the second step is to pave the inside of the carton with bubble paper, and the third step is to put the bagged products into the carton and seal it.
At the same time, we also provide packaging customization services (suitable for large quantities of orders)
Q: How Do I customize my design and Logo?
A: Please give us your design and we will discuss with you the details, such as material and process etc, so that we can calculate the total cost.
Q: What is your payment methods?
A: Bank transfer,Western Union,MoneyGram,Alipay,PayPal, etc.
Q:How about your after-sales service?
A:1.We will keep tracking the package and remind customers to receive.
2.As for any damage or loss during the delivery, we will take the responsibility
and offer replacement or refund.
3.we can offer HD pictures to customers for advertisement.
Q:Do you have cooperation Program for selling your products?
A:Yes, we would love to cooperate with worldwide distributors, agent, dropshipping and affiliates.