Q1. Can I get the free sample to review the quality before of place bulk order?
A1: Sure, 1-2pcs free samples are available, but the freight of the sample should be on your side.
Q2. Can I have my own company/Brand logo on the product?
A2: Sure, Customized logos are acceptable, if you need to review the sample with your logo before bulk order, we need to charge USD20 to the USD50 fee for the logo fee, it's because we need to make the mold for the logo. The logo fee will be refunded to you once you place the bulk order.
Q3. Do you provide OEM or ODM service?
A3: Yes, both OEM and ODM services are available. We have a very experienced design team, which can make design according to your opinion.
Q4. How about your lead time and how fast can you ship the order?
A4: Order can be shipped within 3-5days without special logo order, and 5-10days for customized logo order.
Q5. Can you arrange to prepay freight or freight collect of the shipment?
A5: Yes, you can pay the freight cost together with the goods to us, and then we prepay the freight on our side. Or we can arrange freight collect shipment on your express account.
Q6. Can you provide customized packing for us?
A6: Sure, customized packing is available, please let us know your requirement before we make the quotation to you.
Q7: Can you provide High-quality products photos for us?
A7: Yes, we can send you the original high-resolution pictures at your request.
Q8: Can you send the goods to Amazon's warehouse directly with individual packing and products label?
A8: Yes, we can send goods to Amazon's FB. All information and packing photos will be provided for your confirmation before shipment.