Q: Where is your factory?
A: Our factory is located in Nantong, Jiangsu Province. It takes around 3 hours by car from shanghai to our factory.
Q: How to control the products quality?
A: We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover,the
principle we always maintain is "to provide customers with better quality, better price and better service".
Q: Can you provide ODM service?
A: Yes, we work on ODM orders. Which means size, material, quantity, design, packing solution,etc,
will depend on your requests, and your logo will be customized on our products.
Q: Can you make samples for free?
A: Yes, the sample fee can be refunded after the next large order.If you have any questions, Welcome to contact us whenever you
Q: What is the terms of payment you accept?
A: We accept the T/T payment, 30% as deposit, balance before goods leave factory.
You can also make payment from Alibaba, which make you feel safe. Haha..
Q: How can I get a sample for confirm the quality?
A: Please advise the exact composition, density, width or you can send the
fabric to us. We can give you a sample according to
your request; You can also send us the a sample, we can give you a counter sample accoring to your sample.
Q: What is the lead time for sample?
A: Current sample 2-3 days, customized sample 6-15 working days.
Q: What express do you often use to send the samples?
A: We usually arrange DHL, UPS, TNT, FedEx or SF for samples, and 3-7 days to receive.
Q: How do you guarantee delivery time?
A: If the shipment is delayed due to our reasons, we will compensate you with a discount of 1% of the total payment