Q1: Are your pearls real?
A1: Yes, we produce real and natural freshwater pearl necklaces, bracelets, earrings and other pearl jewelry, because we are the hometown of Chinese pearls, we don't sell fake pearls!
Q2: Can you provide samples for free?
A2: After the order is confirmed, we can provide you with free samples for confirmation, and you only need to pay the freight. If you want multiple samples, we will charge a certain product fee.
Q3: How long is the product preparation time?
A3: If the quantity is less than 50 pieces, we will ship it within 5 days;
If the quantity is less than 100, we will need 10 days to manufacture the product.
If the quantity is more than 100 or customized products, you can consult our customer service staff to confirm the delivery date
Q4: Do you accept drop shipping?
A4: Yes, we accept one-piece delivery, and the price is consistent with the price list, but you need to provide me with a detailed address so that we can directly ship it, or save you a freight.
Q5: Do you accept OEM/ODM?
A5: Yes, we accept customized products, which may incur certain customization costs. Due to different materials, different sizes, and different degrees of difficulty, the cost of the version may vary, generally around US$10-60-
Q6: Which payment method can you accept?
A6: You can use the platform's L/D or T/T payment, and we also support Western Union and PayPal payments.
Q7: Payment terms
A7: For small orders, please pay in full before shipping. For large orders, you need to pay at least a 30% deposit. We will provide you with a shipping list before shipment. After receiving the list, you need to pay the remaining 70%. After payment, we will ship to you.
Q8: About product quality
A8: For small orders, we will check them one by one. For large orders, we will ensure that the product's failure tolerance rate is less than 1%
A9:Pearl flaws: Natural real pearls are different from artificial fake pearls. Natural freshwater pearls cannot avoid some small thread pits on the surface of the pearl due to the growth environment and properties. There are very few pearls that are completely smooth and flawless, and there is no exactly the same in the world. The quality of each batch of two pearls is slightly different, which is normal.