Q: Are you manufacturer ?
A: Yes ,our factory specialize in producing all kinds of Baby toys, like baby walker, baby gym mat, baby crib mobile, baby rattles & teether, baby sensory toys, baby activity cube, baby bath toys, pull-back cloth cars, B/O baby toys, with more than 20 years of production experience.
Q: What testing report can you provide?
A: EN71, EN62115, ASTM, CPSIA, NON-PHALATE. We can supply any testing report that client needed.
Q: Can you accept samples orders?
A: Yes, sample order is accept before mass order for your inspecting quality of our products.
Q: How do you control your quality?
A: To ensure the products quality, every production procedure is inspected from all aspects by the professional QC team strictly, and such prudence makes every piece of product qualified.
Q:Are the products free of BPA and lead?
A:We do not use BPA or phthalates in the formulation of any of our plastic components on/in any of our items. We also do not use Polycarbonate plastics due to a higher risk of potentially containing BPA.
Q:How to send the goods?
A:We usually send the goods by sea in FCL or LCL,and we also would send the goods by air or courier.
Q: What should I do if there is a quality problem with the product ?
A: We can provided new one for you by next order or we can return some moeny for this order.
Q:What is your delivery date?
A:The delivery time for samples is 3-5 work days after approval. Most of products have physical stock. For mass production, according to the quantity of the order, normally 20-40 days. Rush order is available.
Q:Do you support customized design(OEM/ODM)?
A:Sure, we accept any OEM/ODM orders included custom package and graphic, logo
Q: What format of the file do you need if I want my own design?
A: We have our own designer, so you can provide AI, CDR or PDF, ect. we will make clear artwork for your final confirmation.
Q：What's your payment term?
A：T/T, Paypal, Trade assurance are available. For mass production, pre-paid 30% deposit then pay the balance before delivery.
Q：Could I be your exclusive agent locally?
A: Yes. We are very welcome you to join us and offer full support for you.
Q: What is your PRICE TERM?
A: Our price term is FOB SHANTOU & FOB SHENZHEN. We are able to make different offer if client requested.
Q: Can we get support if we have our own market position?
A: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.
Q:Could we visit your factory and how we can go to ?
A:Yes,Always stand by for you.Just inform us when you will come and we will pick you up.