Question 1: Can I print my logo on the elastic/ribbon? What's the MOQ?
A: Yes, we provide personal customized service and the MOQ depends the item you want to customize.
Please contact us for details. We will reply timely.
Question 2: What's the best price you can offer?
A: You can order the items in RTS(Ready To Ship) listings directly.
Please tell us your ideal items, colors, quantity, the date you want to receive and your detailed shipping address,
we will check if we could offer you special price timely if you want to order large quantity.
Question 3: What's your lead time/handling time?
A: For the items in RTS(Ready To Ship) listings, 95% of them are available at our warehouse and the lead time/handling time is about 48-72 hours.
As to customized items, the lead time/handling time is about 5-10 working days, and it depends the item you customized.
Question 4: What's your shipping methods and delivery time?
A: We will choose the suitable shipping methods according to your country and the quantity you want to order.
Usually, we ship items via Standard Shipping(such as China Post Epacket/Registered Airmail) and Express Shipping(FedEx, DHL, UPS, EMS, TNT, ARAMEX and so on).
Normally, delivery time via Standard Shipping is about 28-60 working days and via Express Shipping is about 5-10 working days.
Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.
If the parcel is held by local customs, it will cause the delay of shipping.
International shipping is out of our control. We appreciate your great understanding.
Question 5: Can I have free samples and color chart?
A: Yes, we will be pleasure to send you free samples and color chart together with your order.
If you don't order any items and are willing to pay the shipping cost, we will send you too.