Q1: Are you a trading company or manufacturer?
A1: Yasu is a real manufacturer located in Fuyong Town, Shenzhen City, Guangdong, China
mainly research, develop and manufacture different kinds of mini speakers and radios. Welcome to visit our factory anytime.
Q2: What's the MOQ for your product, can I buy a sample order?
A2: For most of our products in stock, MOQ is one piece. You can buy sample order before mass order to check our quality, we do believe our high quality products will help you to win more orders from your clients.
Q3: How about colors? Can I customize my color(MOQ)?
A3: In general 2~5 kinds colors for each model in stock. can customize your color according to Pantone color number, MOQ is 1000pcs each color.
Q4: How to proceed if I want to imprint my logo on the product?
A4: First, you send us your logo file, then we will design a imprint effect images for your confirmation. We will print a sample to send you or take a picture to you for one more confirmation. If all is ok, we will start mass production.
Q5: How about warranty?
A5: 1. Warranty: 12 months
2. Return Policy: If there is defective ones within 12 month warranty period because of the quality, we can send you some spare parts for you to repair in your new order or can help you to repair if you can bring back to our factory. Do not need to worry about the quality and after sale service, our quality is nearly the best and stable in the same field, and we will always be here to support your business!
Q6: What payment method options do you suggest and support?
A6: For sample order or small order, we suggest and support to pay by Paypal, Escrow, Moneygram or Western Union; for mass order, we suggest and support to pay by TT.
Q7: How about the delivery time?
A7: Usually for sample order or small order 1-5days, for mass order 5-35 days.
Q8: What are the shipping method to ship the order?
A8: For sample order or small order, suggest to ship by DHL, FedEx, UPS, TNT or some other expresses; for mass order, suggest to ship by air or by sea.
Q9: Do you support OEM/ODM service?
A9: Yes,we do support, we have a large experienced R&D team, so welcome to place OEM/ODM orders to us.