1. Q:Are you trading company or factory?
A:We are a factory located in ningbo city of China,where is close to ningbo port.
2.Can you offer free sample?
A:We are honored to offer samples to you when the prices are confirmed. Samples are free, however, the freight cost should be collected by customer.
3.How long can I expect to get the sample ?
A:The samples will be ready for delivery in 3-7days. The samples will be sent to you via express and arrive in 7-9 days.
4.Can you do OEM service?
A:we accept OEM &ODM.,we can private client brand on the machine and package.
5.How to control the quality?
A:Quality is our top priority, we have set up a professional QC team responsible for monitoring during the production process. We are 100% inspected before shipment. We have obtained several domestic and international certifications, including China Compulsory Certification (CCC), EU Quality Certification (CE / RoHS) and US Certified FCC, and Japan Certified PSE.
6.What services do you offer After-sale?
A:Professional technical service support. One-year warranty. Provide spare parts upon requested.