Q: If you produce clients’s design? Will your company offer 3D
A: Yes, we welcome custom made jewelry. We will free offer 3D artwork for you to check the design before production.
Q: What is your MOQ?
A: Sliver and brass goods: is 50 pieces per style;
Sliver and brass earring: 50 pairs per style;
Stainless steel goods: is 100pieces each style;
Cufflinks: 100pairs each style.
Q: How much mold fee will you charge?
A: If goods do not need the mold in production, so have no mold fee, and if the production will use
the mold, the mold fee will be about 30USD-100USD, different style has different mold and mold fee.Mold fee is only one time
charged, you do not pay for it next time when you repeat the same style to make.
Exceptional case: If your quantity is over 100pcs each style, we will waive your mold fee.
Similarly, when your orders under one style total up to 100pcs, we will return you mold fee paid.
Q: How many deposit we need to pay before production?
A: As company rules: 50% deposit need be paid before production. But if you are regular customer, 30% deposit is acceptable.
Q: What is your courier option?
A: Regarding to the delivery way, we usually use express such as EMS(UPS), DHL, TNT andFedEx (Federal Express ).
Q: How about your package?
A: Usually we use PP bag for individual piece, if you have any other special package, like gift or velvet bag, it will be charged
Q: How to get an extra discount?
A: Discounts will be pegged to the amount of your order and quantity of order.
1. If you once order amount reached $10,000, we will give you an additional 2% discount.
2. If your quantity of order is over 500pcs each style one-off, we give you an additional 1.5%discount.
3. If you pay more than 60% of the deposit, we give you an additional 1% discount.