2、What should I offer if I need my logo on my order?
Logo AI Design artwork needed if you have, idea or conception offer will be helpful for logo design service.
3、What type of artwork files should i submit?
We can accept many file types.Vector files such as ai/cdr/eps/psd are preferred.Please ensure all fonts are converted to curves before you save the file.If vector files is not available,you cloud provide jpg/bmp/png.
4、How do you guarantee the goods quality?
Pre-production sample confirmed by client.
5、When can I get the quotation?
We usually quote within 6 hours after we get your inquiry. If you are very urgent to get the price, please click the “chat now”
6、How will you ship out the finished goods?
DHL,UPS,TNT,FEDEX, and by air/sea for larger quantity.
7、Will I pay the mould charge if I re-order?
No, we will keep your mould for one year.
8、What shall I do if the parcel is broken/lost?
A;Firstly, take pictures of the parcel and email me. We will ask for a claim for the Express company. Than we will discuss whether we re-produce the broken goods or discount in following orders.
9、What About Your MOQ? Do you Accept Mini Order?
MOQ Varies from Different Products. Normally Range from 100~1000 PCS. Yes, Welcome Mini Order!
10、How to Package?
A Packaging Various According to Different Products. Normally 100~1000 PCS in One PP Bag or Small Box. Accept Your Special Demands, Let You Save Time and Worries.