|Place of Origin:||Zhejiang|
|Carving Type:||LASER ENGRAVED|
|Print Method:||1 color|
|Product name:||Product name|
|Packaging Detail:||Use safe carton packing|
|Selling Units:||Single item|
|Single package size:||23X5X24 cm|
|Single gross weight:||2.0 KG|
|Product name||Crystal Trophy|
|Shape||The cup shape|
|UV, carving, color printing|
1. Q: are you a factory or a trading company?
A: we are a factory with export license and a complete set of skilled production line.
A: Regular shape: K9 crystal shape design and cutting - rack grinding - Manual chamfering facet - quality inspection - carving custom text Icon - assembly - inspection packaging
B: Complex shape: K9 crystal shape design mold opening - die casting - shelf facet - artificial inverted edge facet - quality inspection - carving custom text Icon - assembly - inspection packaging
C: Simple shape: K5 and crystal glass manual cutting - large automatic edge grinding - Manual inverted facet - quality inspection - carving custom text Icon - assembly - inspection packaging
2. Q: can we provide OEM / ODM service?
A: Yes. We have professional designers and engineers to provide quality service.
3. Q: is it OK to print my logo and words on crystal products?
A: Yes, we can customize it according to your needs. We only need to provide you with clear logo and text content. We will check the layout design for you. If you are sure there is no problem, we will inform you to arrange the production. Once the production is arranged, you can't make any changes!!! Please know!
4. Q: how do you ship the goods and how long does it take for them to arrive?
A: the delivery time is 5-25 days, depending on the quantity of the order. We can confirm this information when we receive the details of the order
5. Q: what are the payment terms?
A: usually 30% t / T is used as deposit, and the balance will be paid before the product is delivered, and then we will arrange the delivery.
6. Q: how does your factory carry out quality control?
A: skilled workers will carefully check every link in the production and packaging process.
7. Q: how much is the cost of a sample?
A: we provide samples for stock goods free of charge, but you need to pay the freight. Custom proofing costs US $100-300. Of course, we will refund your proofing fee if the number of orders exceeds 500 after the confirmation of the later samples.
8. Q: do you have a minimum order for crystal products?
A: 1 piece in stock, starting from 200 pieces of non stock goods.
9. Q: what is the sampling time?
A: general inventory products, once confirmed, samples can be shipped immediately.
If customized, it will take 2-3 days. If OEM production is needed, the time will be longer.
10. Q: how to handle crystal product orders?
A: let us know your request or application first. Secondly, we offer according to your request or our suggestion.
Third, the customer confirmed the sample and paid a deposit for formal order.
Fourth, arrange production.
11. Q: how to deal with the fault?
A: First of all, our products are produced under the strict quality control system, and the unqualified rate will be lower. Second, within the warranty period, we will deliver small quantities with new orders. For defective batch products, we will repair and resend them to you, or we can discuss solutions according to the actual situation, including re calling.