Q1. Can I have a sample order for the plastic bottle? Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time? Sample needs 3-5 days, production time needs 2-3 weeks for order quantity more than 5000pcs.
Q3. Can we combine many items size in one container in my first order? Yes, you can. But the quantity of each ordered item should reach our MOQ.
Q4. How do you ship the goods and how long does it take to arrive? We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
Q5. How to proceed an order for plastic bottle? Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. What is your payment term? T/T. 50% or 30% deposit are acceptable, balance before shipping (we could be negotiated separately for big orders).
Q7. How do you control the quality? We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
Q8. If any quality problem, how can you settle it for us? If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.