1. Q: Are you a factory or trading company?
A: Shenzhen ThreeAnts industrial Co., Ltd. is a original factory with OEM/ODM service. We are looking for professional distributor/agent/representative all over the world.
2. Q: Wonder if you accept small orders?
A: Donot worry. Feel free to contact us. In order to get more orders and give our clients more convener ,we accept small order.
3. Q:How can I get free samples?
A: Free samples are available but shipping cost will be paid for customers, more details please contact our customer service freely.
4. Q: What's your payment terms?
A: Our company accepts credit card, T/T, West Union, PayPal，AliPay etc.
5. Q: What's lead time and shipping time?
A: For sample order, 1-3 days lead time, for general large order,7-15days lead time. We send goods by FedEx,DHL,TNT etc express normally, 3-5 workdays as delivery time. This way is a little expensive but fast and safe for products.
6.Q: Can you customize logo and colors？
A: Yes, we have professional designers and experience designers to offer you satisfied products.
7. Q: How about import customs fee?
A: Please pay attention: Our sales will declare thevalue as customer's require normally. Import duties, taxes and charges are not included in the item price or shipping.Thesecharges are the buyers' responsibility.Please check with your country customs office to determine what these additional cost willbe prior to bidding/buyying and confirm if you have good customs clearance solution.If the goods were turned back or destroyed forunable customs-clearance, the related cost will be paid by customers.
8.Q：Do you have other contact information？
Contact Person: Lu Hao