Guarantee and service 1. 100% pre-tested before leaving the factory 2. All our products are performing well on original printer 3. 1:1 replacement for any defective caused by our factory 4. Specialized manufacturer with 19-years experience 5. Excellent customer service and technical support 6. Strict quality control system and professional R&D department
All products go through as following professional test before delivery the factory 1. Mechanical test to ensure the toners smooth operation without noise to meet with ISO standards. 2. Environment protection test to ensure toners' environmental safe. 3. Duration test to ensure toners can last more one year. 4. Difficult conditions tests such as abnormal temperature, air pressure, strong sun light and rough transportations tests to ensure the printing quality remains high. 5. Printing quality test to ensure the printing is real black, sharp, no slur and won't fade. 6. Capacity test to ensure the number of printed pages is the same as the ones of original manufacturers
Q1: What's your product warranty? A: We guarantee our product is high precision fit for its normal user purposes and is free from defects in materials or workmanship. Equal to the OEM in copy yield and density.
Q2: What's your MOQ (minimum order quantity)? A: Generally our MOQ is no limited. Please have more discussion with us .
Q3:About the shipment: what type of shipment will you use? A: We usually shipping the products by express(delivery it to your door) or by air freight to your nearest airport, shipping days:3-7 working days depend on destination;If the order quantity is large, we may shipping by sea, shipping days: over 20 working days depend on destination port.
Q4:What packing do you use? A: Neutral package with Customized package.
Q5:How much are the shipping cost? A:Shipping cost is charged by the package’s weight and related to the shipping methods you choose and your destination. * ABOUT SHIPPING FORWARDER? coustomers can assign forwarders for shipping, our factory can also choose the shipping forwarder for buyer
Q6:How to Order? A:Step1. After making every details clear with our sale, Please confirm orders to us.We will send you a Performa invoice (PI).Need your information, such as full name,country, city, detail address, post code, tax number ... Step2. Send payment T/T or West union. On the basis of the PI & send back us the proof, we will delivery by FedEx or DHL within 3-5 working days after payment confirmed. Setp3. Confirm us receipt of products