Q1 : Is there anything to be careful about?
A1 : 1.To prevent eye injury, please avoid looking directly at the unshielded LED.
2.The surface of the LED and heat sink may be very hot. Please allow enough cooling time before handling.
3.To reduce the possibility of serious injury, be sure to take appropriate precautions and unplug the power cord before moving or
Q2 : Can LED grow light's spectrum be customized?
A2 : Yes, all our LED Grow lights can be customized to meet the needs of different kinds of plants.
Q3 : Do you offer guarantee for the products?
A3 : Yes, we offer 2-5 years warranty to our products.
Q4 : How to proceed an order for led light?
A4 :Firstly,let us know your requirements or application. Secondly We quote according to your requirements or our
suggestions.Thirdly we confirm all the details. Fourthly We arrange the production. Once the payment is received, the order will
be arranged and the goods will be sent to you asap.
Q5 : Can I have a sample order for led light?
A5 : Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q6 : Is it OK to print my logo on led light product?
A6 : As for logo, we print the simple letters by laser engraving, which is free;If you have patterns, you may also send CAD file
to our laser tag master for research.
Q7 : Is the shipping cost too expensive?
A7 : we all understand that the shipping cost in the international business is inevitable,Your future profit by reselling or using
these items,Your future benefits must far outweigh this cost.
Q8 : Do you have a more detailed application diagram?
A8 : Of course, we also have a lot of video descriptions and picture descriptions about this product. Besides, we still have many
pictures and videos that our customers have fed back to us.
Q9 : What about your supply capacity?
A9 :We are guided by the spirit of "all pursuit of high quality, customer satisfaction as the purpose", and guarantee timely
delivery with "the most favorable price, the most considerate service, and the most reliable product quality".
Q10 : What is the best light height?
A10 : The recommended light height for 600w power is 61-66cm (24-26 in).
When you start using a new light, remember to monitor the plants closely. If you find any leaves turn white or the tips of the
leaves are burnt, turn off the lights. If your plant is satisfied, move the LED panel closer, but don't move it to the point where
the upper leaves begin to bleach, turn yellow or turn brown.