You are a new supplier here, are you reliable?
We are new here but had 10 years of experience.
We started producing and selling Baby Wizard brand products in 2011.
In 2015, it started operating the Elf Diaper series of products.
We started launching fantbaby.com since 2019, providing one-stop service for mother and kids sellers.
fantbaby.com has an annual turnover of 1 million USD in 2020.
Is it available for samples?
Yes, of course. the sample is free, You only need to pay the shipping cost, and it will be refunded to you after place bulk order.
Can I mix with different patterns / designs?
For RTS orders, please add all you want to cart then submit the order. We will send all items together.
For OEM / ODM items, the moq is 50 pcs/SKU.
Can I get a lower price if I order large quantities of an item?
Yes, the unit price gets lowers as order quantity increases. Please feel free to contact me.
When will you ship my order ?
For RTS orders, we will packing your order in 48 hours then ship the boxes to another city, usually you will get tracking in 4-5 working days.
Will there be a shortage of stock?
We have a dynamic inventory of 100,000 pieces and it is hard to run out of stock.
If it happened, we will contact you by email, WhatsApp, etc. for exchange or refund.
Where can I get pictures of your products?
Please email us for a webdisk link.
How to solve the quality problem if it occurs?
We offer you a 270-day quality guarantee, and we will handle quality issues for you if they arise 270 days after your sale. You can choose to have it replaced in your next order, or we can send it directly to your customer (via postal parcel), or just give you a refund.
I don't want use express, but there is no other option to my Country, can I use other shipping methods?
Please contact us and we will ask our freight forwarder if there is a faster / cheaper / more reliable shipping method. If you have your own freight forwarder, we can ship directly to them.