For models without MOQ limited(means MOQ=1pcs), we often keep 100 to 500 pcs in stocks. We can send out the samples in the same day of making payments or the next day after receiving payments. The tracking number could be provide within 72 hours in average.
2. Small MOQ for OEM CUSTOM service:
We provide professional OEM service, such as LOGO print, custom package, customize user manual, etc. To help each client to start their business from small, and grow up with building their and your brand step by step.
3. Five Stars after-sale service:
We don't only concentrate on selling goods, but also pay great attention on aftersale, including satisfaction survey, product using guide, technology support, return/repair defective items, etc. Your FIVE STAR comments are our highest goal.
1. How to proceed an order? - First, pls send us an inquiry to let us know your requirements(important); - Second, we will send you complete quote including shipping cost; - Third, confirm order and send payment/deposit; - Four, we will arrange production or deliver goods after receiving bank receipt.
2. What is your Payment Terms? We accept below payment terms: - Alibaba Trade Assurance, including Visa Credit Card, Master Card, TT Bank Transfer, e-checking and Pay-later; - TT. - PayPal. - Western Union.
3. What Certificates do you have? - TWS Earbuds are CE/RoHS and BQB certified. - We also can help clients to apply spcial certificates for different markets, such as FCC, PSE, KC, RCM, BIS, etc.
4. What is your Warranty and Return Policy?
- Normally, we offer 24 months warranty, counting from the day of receiving goods. - We offer free repair and replace service for any defect items during warranty causing by quality reasons.
5. Do you offer any discount for new client?
- We often provide many discounts for different items. - Please keep an eye on our homepage to get the latest discount.