1.The orders will be shipped by (China post) EMS , air -express, DHL ,Fedex,TNT,UPS or as customer's request.
2.Big quantities will be shipped by sea or air .
3.We will provide the tracking number and track the shipment until you receive it .
Donghai Teheng jewelry Co., Ltd. is a manufacturer and trading company of all kinds of natural crystal and gemstone products with advanced equipment ,excellent technology, professional designer and strong team.We have more than 3 years foreign trade experience and supply a wide variety of high quality crystal products with competitive price. Our main products are crystal spheres/wands,crystal carvings,natural tumbled stones,crystal skulls,crystal pipes, Madagascar products and Brazil products specimens, minerals and so on.Our products are widely recognized,very popular and trusted by friends in the world,and we continue trying our best to meet the demands of the custom order.
Welcome new and old customers to contact us !
1.All kinds of natural crystal gemstone balls/wands/massage wand/yoni eggs/pyramids.
2.All kinds of natural crystal &stone skulls carvings, dragon head carvings,animals carvings.
3.All kinds of natural crystal tumbled stones, Angles figurines carvings.
4.All kinds of natural raw crystal geodes & clusters, amethyst geodes.
5.Many kinds of crystal stones from Madagascar and Brazil and other Africa countries.
6.We are OEM; we accept different kinds of crystal products.
1. Quality:Good quality is the tenet of our company. We must inspect each shipment before ship out to our customers.
2. Customer service:Your e-mail will be replied within 24 hours,we can give you our solution as soon as possible if there's any problem happen
Q:What materials to select?
A:There are variety of materials for you to select from our products , we also can give you suggestiopular materials in our market.
Q:How does your factory do regarding quality control?
A:Quality contorl is always the first priority,we will inspect all products before ship out to our customers
Q:Any discount possible if I place an order?
A:Yes.we have different price ranges (discounts) based on the quantity of your order and the material of product you request.Please contact us for detailed price information.
Q:How about show me some samples?
A:We are honored to offer you samples.
Q:Are the stones natural & safe?
A:All the stones on our website are natural & safe.
Q:How long is the delivery time?
A:Different products and quantities have different procedures and different timing.(7-10days by express) We usually provide DHL, FedEx, EMS, UPS, TNT and Air/Sea shipping for our customers choice. For more information, please contact us directly.
Q:How to follow my order when goods have been shipped?
a:Usually we will provide you the tracking NO. by e-mail after we send out the goods. Besides, we will also follow up the order for you.
Q:How to make sure the goods are in shape before shipment?
A:We will send the pictures to you in order to confirm the design,quantity, and quality before ship out.
Q:Can you do custom orders ?
A: We can do custom orders as your request .we also can do your brand logo for your product if you want.