1. What’s your MOQ? Usually our MOQ is 500 pcs. But we accept lower quantity for your trial order. The price of the products is still based on the quantity enquired, so the lower the quantity, the higher the price. We hope you can place large orders after checking quality of our products and feeling our service.
2. Can I get samples? Of course, but a little sample charge is needed.
3. How long is the lead time of the samples? It takes 2-3 days for existing samples. But if you want your own design, it will take a few more days, depending on your specific requirements.
4. What format of the file should we submit for customized design? We have our own design team in house. JPG, AI, CDR and PDF are all ok.
5. How long is the lead time of the production? It takes 30 days for MOQ. You may ask for the details on different orders.
6. How many colors are available? We accept customized colors according to the Pantone Matching System.
7. Which kinds of Certificate would you have? BV, BSCI, FSC, ISO9001, SEDEX, GRS
8. What is your payment term? Our normal payment term is TT. If you want any other payment terms, please contact us.