Q1: Will the hair look natural?
A: Yes, it will look natural because it is 100% natural virgin Remy human hair.
Q2: I paid the order yesterday, why the vendor has not sent the goods?
A: We will ship the hair within 24 hours after receiving your full payment.
Q3: How long take delivery?
A: We ship the parcel by Fedex, UPS or DHL. Normally need about 2~3 workdays to USA. 3~4
workdays to UK. And 5~6 workdays to Africa and other countries.
Q4: What is your payment terms?
A: Dear, we accept western union, money gram ,TT and paypal. If you pay via western union or money
gram, pls kindly check send us the MTCN.
We also need your receiver name, address, phone number, zip code, email, so that we can delivery
our hair for you at first time when we receive your full payment.
Q5: How long does it last?
A: How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very
good care of it, and then normally it could last longer than 1 year.
Q6: What type of hair care products should I use?
A: Treat this hair just as if it was your own hair.
1. Use good quality shampoo and conditioning products.
2. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners.
3. You could use gel or hair spray to keep the curls in place, but make sure to wash your hair and not
leave in these products in for a long time.
4. Olive oil will be a good choice to keep the hair healthy.
Q7. Why are my hair extensions getting tangled?
A: It could be caused by dry hair. Pls make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.
Q4: Why the colors of hair extensions don`t seems exactly as the pictures show or description says?
A: Different monitor have different displays. The same color number may have a little color difference. You could dye the Brazilian virgin hair if you need different color.
Q8: Can they be straightened, curled?
A: Yes you could use hair straightener or hair curler to style the Brazilian virgin hair. However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.
Q9: Can I dye/color the hair?
A. Yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. We recommend dyeing darker, since it is difficult for the original colour to fade. Improper dying will ruin the hair. We highly recommend your hairdresser dye the Brazilian virgin hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use good quality products and test a small sample first.
