1.Could I print my own brand/ logo?
Sure, of course, OEM printing logo/pattern is welcomed based on MOQ. For other personal customizations, welcome to consult us, and we will try our best to implement them for you.
2.Can I get a sample before placing big orders? How about the sample fee and sample time?
Yes, welcome to buy sample to test first, we could ship out within 3 days. Customize sample 7-10 days. As to the sample time is about 5-7 days, the sample fee is free.
3. Can you do the design for us?
Sure. We have a professional development team. You can tell us your idea or provide us the drawing. We will develop for you.
4. What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place the order. Normally it would be 25-35 days. We are factory and we have strong product flow, we have high quality and high efficiency production.
5.Which shipping way is available?
By sea to your nearest port
By air to your nearest airport
By express (DHL,UPS,FEDEX,TNT,EMS)to your door.
6. My package has missing products or damaged products. What should I do?
Please contact us timely and take all the products pictures together, at the same time we will confirm your order with our warehouse, if that, we will send at your next order.
7. Do you test on animals?
Our products are 100% cruelty-free. We never test products on animals.
8. Can I be your agent in my country or region?
A:Yes. of course. Agents are welcomed. We have finished brand registration in many countries.